Intelligent Task Routing for Any Team
Route support tickets, sales leads, and tasks to the right person at the right time. Powered by AI classification, skill matching, and smart scheduling.
Route Tasks Your Way
Match tasks to the right person using skills, availability, workload, and AI.
Skill-based Routing
Route tasks to team members based on their skills, expertise, and capabilities. Match incoming work to the right person every time.
AI-Powered Routing
Route tasks based on content. AI analyzes emails, tickets, and messages to determine the right destination automatically.
Availability Scheduling
Route tasks only to team members who are currently working. Respect schedules, time zones, and working hours.
Workload Balancing
Distribute work fairly using weighted assignment. Prioritize senior staff or balance load based on current capacity.
Email Forwarding
The simplest lead routing software. Forward emails to a unique group address for automatic round robin lead assignment. Zero integration required.
How It Works
Set up intelligent routing in three simple steps.
Connect Your Platform
Integrate with Zapier, Make, or use our REST API directly. EnforcedFlow works with your existing automation stack.
Define Your Criteria
Set up skill matching, availability schedules, workload weights, and AI classification rules. Combine multiple criteria for smart routing.
Tasks Route Automatically
Incoming items are analyzed and routed to the best matching team member. No manual triage needed.
Built for Your Team
Whether you're routing sales leads, support tickets, or operational tasks, EnforcedFlow adapts to your workflow.
Sales
Route leads to the right sales rep based on territory, expertise, or capacity. Balance workload across your team.
Learn More →Customer Support
Route tickets to agents with the right skills. Respect working hours and balance workload automatically.
Learn More →Operations
Assign tasks to team members based on skills and availability. Distribute work fairly across your operations team.
Learn More →Works With Your Stack
Integrate with your existing automation tools in minutes.
No Integration? No Problem.
Skip the setup entirely. Just forward emails to your group's unique address and let EnforcedFlow handle the rest.
"EnforcedFlow has eliminated the complexity of Zapier setup, making the process seamless. The tool integrates smoothly with my Google Business Profile review management, reducing response times considerably. The support team is highly responsive and offers valuable consultation whenever challenges arise."
Ready to streamline your task routing?
Start routing tasks to the right person in minutes. Free to get started.